bajbet's Privacy Policy
Protecting your personal information is our top priority — learn how bajbet collects, uses, and stores your data.
Introduction and Scope
bajbet (referred to hereinafter as "we", "our", or "the platform") provides a trusted online gaming service for users in Bangladesh. This Privacy Policy ("Policy") describes how bajbet collects, uses, stores, and protects your personal information.
By browsing our website bajbet.cam or registering an account, you are considered to have accepted the terms of this Privacy Policy. Please read this policy carefully. If you do not agree with any of its terms, please refrain from using our services.
This policy applies to all pages and services under the bajbet.cam domain. We reserve the right to update this policy from time to time; when changes are made, the "Last Updated" date at the top of the page will be revised accordingly.
What Information We Collect
2.1 Information Provided Directly
Information you provide directly to us when registering an account or using our services:
- Full name (in Bengali or English)
- Email address
- Mobile number
- Date of birth (for age verification)
- Identity document details (for KYC verification)
- Payment method details (bKash, Nagad, Rocket, bank account)
- Any information provided through communications with us
2.2 Automatically Collected Information
Technical information collected automatically when you use our platform:
- IP address and device identifier information
- Browser type and version
- Operating system information
- Cookies and similar tracking technologies
- Page view history and session duration
- Game play history and transaction records
- Login time and logout information
How Your Information Is Used
bajbet uses your personal information for the following legitimate purposes:
- Account Management: To create, verify, and manage your account; to ensure secure login and maintain account security.
- Service Delivery: To smoothly provide slot games, cricket betting, live casino, and other gaming services.
- Financial Transactions: To process deposit and withdrawal requests; to securely complete payments via bKash, Nagad, Rocket, and bank transfer.
- Age and Identity Verification: To confirm that the user is 21 years of age or older and to prevent fraudulent activity.
- Customer Support: To answer your questions and resolve issues via 24/7 live chat and email in Bengali.
- Responsible Gaming: To monitor your gaming habits and provide assistance and alerts in the event of potential issues.
- Legal Compliance: To comply with applicable laws and regulations; and to cooperate with law enforcement agencies when required.
- Platform Improvement: To improve the quality of our services, resolve technical issues, and further enhance the user experience.
Cookies and Tracking Technologies
4.1 What Are Cookies and Why Are They Used
Cookies are small text files that our website stores on your device. bajbet uses cookies for the following purposes:
- Maintaining login sessions
- Remembering user preferences
- Analyzing site performance
- Ensuring security and preventing fraud
4.2 Managing Cookies
You can disable cookies at any time by changing your browser settings. However, please note:
- Disabling cookies may cause some services to not function properly
- Login and session management may be affected
- We do not use third-party advertising cookies
Information Sharing and Disclosure
bajbet never sells, rents, or shares your personal information with third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:
Service Providers
We work with trusted third parties for payment processing (bKash, Nagad, Rocket, and banks), game technology providers, and technology infrastructure management. They process information only in accordance with our instructions.
Legal Obligations
If required by a court order, government directive, or legal process, bajbet may be required to share relevant information with law enforcement agencies. In such cases, we will provide only the minimum necessary information.
Fraud Prevention
Information may be shared with security agencies to prevent fraud, money laundering, or other illegal activities. Ensuring the security of all users and financial transactions on our platform is our priority.
Data Security Measures
bajbet employs industry-standard technical and administrative measures to protect your information. Our security framework includes the following:
- SSL (Secure Socket Layer) encryption — all data transmissions are secured
- Sensitive information stored with 256-bit AES encryption
- Two-Factor Authentication available
- Regular security audits and vulnerability assessments
- Restricted data access control managed by trained staff
- Secure server infrastructure and data backup systems
While we are committed to ensuring the highest level of security, we want to note that data transmission over the internet is not entirely risk-free. If you notice any suspicious activity, please contact us immediately.
Data Retention Period
bajbet retains your personal information for as long as necessary or legally required. In determining the retention period, we consider the following:
- The entire period your account remains active
- Financial records are retained for a minimum of five (5) years after account closure (for legal compliance)
- Transaction information for as long as needed for dispute resolution
- The specific duration of any applicable legal obligations
Once the purposes stated above have been fulfilled, your information will be securely deleted or anonymized.
Your Rights and Choices
As a bajbet user, you have the following rights regarding your personal information:
Right to Access
You have the right to know what information we hold about you. You may contact us at any time to request a copy of your information. We will generally respond to such requests within 30 business days.
Right to Correction
If your information is inaccurate or incomplete, you may request that it be corrected. Ensuring accurate information is important to maintaining the quality of our services. Correction requests can be made through our customer service team.
Right to Request Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons. We will evaluate each request individually.
Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications. To stop receiving promotional emails or messages, contact us and we will process your request.
Protection of Minors
bajbet strictly refrains from providing services to anyone under the age of 21. This platform is intended solely for adults aged 21 and above. We take the following steps:
- Date of birth is verified at the time of registration
- Age is confirmed through a government-approved identity document during the KYC process
- If any account is suspected to belong to a minor, it is suspended immediately
- Information is not knowingly collected from minors
If you believe that a minor has created an account on our platform, please notify us immediately at [email protected].
Policy Changes and Updates
bajbet reserves the right to update this Privacy Policy from time to time. Changes may occur for the following reasons:
- Changes in legal obligations
- Addition of new services or features to the platform
- Changes in business practices or structure
- To reflect best privacy practices
For significant changes, we will notify you by email or through a notification on the platform. Continued use of the service after changes have been made will be considered acceptance of the revised policy. We therefore recommend checking this page regularly.
Contact Us
If you have any questions, concerns, or data-related requests regarding this Privacy Policy, please contact our customer support team.
Live Chat
Use our live chat for immediate support in Bengali, available 24/7.
For more information, visit our FAQ page or check out the Responsible Gaming page.